- Migration to another program / change in the type of operations involves misunderstanding and resistance
The bigger employees number is, the more difficult is to conduct fast and smooth migration. Uncertainty always scares.
- The more data is entered in CRM, the greater is the fear of losing them at one stroke
Almost everyone might be scared: starting from a sales manager, whose salary depends on this information, up to an IT director responsible for its protection. The company management is usually just nervous.
- Problems with integration are possible
Not all systems find a common language. The integration process itself can be time consuming and requires the software modification. Choose wisely.
- In 99% of cases, CRM is a cloud subscription: the manufacturer only provides access to the account
This point may get an IT security specialist concerned. It’s quite difficult to find a local CRM system, most vendors prefer to host the server part on their side. Nevertheless, the information loaded into the system is reliably protected, and its leakage directly affects vendor’s reputation.